Your doctor may agree that your prescription should be repeated without a further consultation, in which case you will have been given a repeat request slip. When you require more medication, please return this slip, having ticked the appropriate box, giving two working days notice.
If you wish to request an item that is not printed on the slip this will need to be checked and authorised by a doctor and therefore may not be available so promptly.
After a maximum of six months, a message on your prescription request slip will advise you of the need to have your medication reviewed and this will be done in consultation with your doctor, or one of our specialist practice nurses.
This is an opportunity to review your condition, ensure you are on the correct treatment and allows you an opportunity to discuss any concerns you may have regarding your treatment with the GP or nurse. Further repeats may not be available until this consultation has taken place.
Unfortunately we cannot accept telephone requests for prescriptions.
This is largely due to the fact that we issue well in excess of 10,000 items per month and therefore the increase in telephone calls would mean that urgent calls could not get through to us. However, there are a number of other ways to request your prescriptions:
- On-line using EMIS Access. To read all about this service and how you can register please click on On-Line Prescriptions item from the Prescriptions menu
- By hand. Simply drop your completed request slip into the box on each reception
- Via the post. If you would like your prescription returned by post, please ensure you enclose a self addressed and stamped envelope with your request
- Via fax to Liss 01730 895779 or Liphook 01428 724162
The surgery can now send prescriptions electronically to a pharmacy of your choice. This is called the Electronic Prescription Service (EPS) and means that you may no longer need to collect a paper copy from the surgery. To use this facility simply contact the pharmacy you wish to use regularly. They will explain the service to you and ask you to complete a simple agreement form.
If you had nominated a pharmacy when registered with a previous practice these details may have been removed as being no longer applicable. We would therefore advise you to revisit your nominated pharmacy to ensure they have the correct details for you.