Friends & Family Test
The NHS Friends and Family Test (FFT) is an important opportunity for you to provide feedback on the care and treatment you receive from the Liphook & Liss Surgery and to improve our services.
The test is a very simple and straight forward questionnaire composing of just two questions, “How likely are you to recommend our GP practice to your Friends and Family?” and “What is the main reason why you feel this way?”
Your answers are voluntary, but if you do answer, your feedback will provide valuable information for the surgery to celebrate good practice, and identify opportunities to make improvements.
Your answer will not be traced back to you, and your details will not be passed on to anyone. A member of your family or a friend is welcome to answer the question if you are unable to.
For more information on the Friends and Family Test, please visit www.nhs.uk/friendsandfamily
To complete the Friends and Family Test online please click on this link. Complete Friends and Family Test now.
Please post your completed feedback forms in the box on reception.
Our results so far…
So far we have had some extremely positive results.
We take pride in the service we offer and we are very thankful that our hard work is being appreciated by the people who matter the most, the patients!